FAQ: Can You Return Disney Merchandise To Resorts?

What is Disney’s return policy?

A. Tickets and packages at Walt Disney World Resort are nontransferable and nonrefundable. You cannot cancel or get a refund for a ticket or package, but in some cases you can use unexpired theme park tickets for a future vacation.

Can you return Disney merchandise without a receipt?

For Merchandise Returned WITHOUT an Original Receipt: A Disney Parks Merchandise Credit may be issued in the amount of the current selling price of the merchandise returned. Guests may be required to present a valid government issued ID as proof of identity.

Can you ship souvenirs from Disney?

All Walt Disney World Resort gift shops allow guests to ship their purchases home. The service is open to all guests, and not just those staying onsite. Shipping is typically done through UPS and requires a small fee.

Are Disney returns free?

Yes, Shop Disney does offer free returns & exchanges.

How long does it take for Disney to refund money?

Refunds usually take about 7 business days to be processed through the Walt Disney World Resort system at this time. After that, you should start to see the pending process start with your individual credit card company.

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Does Disney refund rain tickets?

We enjoy the Disney Resort Collection’s unique pools and the you-may-get-wet attractions in the theme parks. If you have a Theme Park Reservation and it rains the day of your planned visit, you are not eligible for a refund of your Theme Park Ticket.

Can I return something I bought in Disney World?

No returns or exchanges will be accepted after 30 days from the date of purchase, or if the merchandise has been used or worn. For Merchandise Returned WITH an Original Receipt: Refunds will be provided in the same form of payment that was used for the purchase.

How do I return merchandise purchases to Disney World?

To return or exchange merchandise purchased on My Disney Experience, please call (800) 328-0327 or e-mail [email protected] for assistance. Please have your email receipt and order number handy, as they will be required to process your return or exchange.

Are Magic bands returnable?

MagicBands may not be returned or exchanged. Memberships are non-refundable, non-transferable, may not be redeemed for cash or converted to Merchandise Credits.

Will Disney hold purchases?

Currently, if you buy items at a Disney gift shop in the parks, you cannot have them sent to your Disney hotel room or held at the front of the park for you to pick up later. This spot can hold merchandise you’ve purchased from any Disney gift shop. They cannot, however, hold onto any of your own personal items.

Will Disney ship lightsabers?

If you want to ship your lightsaber home, you can have it shipped from Disney World to your house. You have a few options to do this. If you are in Galaxy’s Edge you can head over to the Droid Depot to have them ship it for you. You can head over to Dok Ondar’s Den of Antiquities to have it shipped.

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How do I get a refund from Disney plus?

Can I get a refund on Disney Plus? Disney Plus doesn’t typically offer refunds or credits if you’ve paid for a Disney Plus subscription and you cancel your service during a billing cycle. However, you still get access to your Disney Plus account and can stream available content until the end of the billing cycle.

How do I use my Disney Store merchandise credit online?

At shopDisney, simply enter the Disney Gift Card eGift number found in your recipient email into the Gift Card Information box on the payment page along with a credit card number (required for Gift Card purchases at shopDisney).

How do I contact Disney customer service?

Resort Hotel and Theme Park Information

  1. Non-Reservation. Questions. (407) 939-2273.
  2. My Past. Walt Disney World Visit. (407) 939-6104.
  3. Disability Services. (407) 560-2547.

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